Frequently Asked Questions

What are the office hours?
We are open six days a week to serve you (excluding major holidays). Each store location has unique office hours, so please check the hours posted on the location that you choose for your storage needs.

When can I access my unit?
Tenants have access 24/7 at each facility. Each facility also has an on-site self-service kiosk to assist with payments and leasing needs outside of normal business hours.

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

Are my stored items insured?
We recommend insuring your items. Check with your homeowners or renters insurance to determine if they cover your items. If not, you can obtain insurance at the time of your rental.

What security features do you offer?
Our facility is fully fenced, gated, and under 24-hour video surveillance.